What is Canto Connect (Legacy)?
Canto Connect (Legacy) is a free desktop app for macOS and Windows that allows you to upload assets from personal folders and network drives without needing to access your Canto tenant through a web browser.
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Please note: This article discusses the legacy version of Canto Connect. Steps for the most recent version of Canto Connect can be found in the article "How to: Use Canto Connect". |
Get Canto Connect (Legacy)
Download the Canto Connect (Legacy) installation file from the link below.
Canto Connect (Legacy) 2.7.2 for Windows 7 and newer
Once the download has finished, run the file and follow the instructions of the installation wizard.
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Please note: Canto Connect (Legacy) requires Java in order to function. If the required version (1.8.0_311) is not already present on your computer, it will be included in the installation process. Some security software may interfere with the Canto Connect (Legacy) installation process. If Canto Connect (Legacy) does not start after the installation has finished, please disable any active firewall and anti-virus software, and repeat the installation. |
Download the Canto Connect (Legacy) archive from the link below.
Canto Connect (Legacy) 2.23 for macOS
Open the archive and drag "Canto Connect" into your Applications folder.
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Please note: If you receive a system message that macOS has prevented Canto Connect (Legacy) from starting, do not close it. Instead, open the Apple menu Select the option "Privacy & Security" and find the section "Security". Ensure that the option "Allow applocations from" is set to "App Store & Known Developers". Below this, you should see the message ""Canto Connect" was blocked to protect your Mac". Click the "Open Anyway" button, then confirm your choice by clicking "Open Anyway" once more in the pop-up. For more detailed steps, please see the article "Safely open apps on your Mac" on the official Apple support pages. |
Connect to your library
Canto Connect must be linked to a tenant and user account in order to function, and will automatically prompt you to sign in when it launches.
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Please note: Uploading assets requires a user role with the Upload Content privilege, which is available only to Administrators, Contributors, and custom roles. Guests and users with the Consumer role will be unable to use Canto Connect to its full capacity. |
Enter your tenant URL into the "Your Canto Instance URL" field, then click "Next". You can also use Canto Connect (Legacy) to directly connect to a Workspace or Upload Link, by entering the corresponding URL into the "Your Canto Instance URL" field.
Enter your email address and password, then click "Login". If Single Sign-On is enabled for your tenant, you may use this option instead.
Upload content
Using the Advanced Uploader
You can directly upload individual files and entire folders, including any subfolders, to your library using the Advanced Uploader. To get started open Canto Connect (Legacy), ensure that the main page is visible, and click the "Advanced Uploader" button.
Select either "Upload Folder" or "Upload Files". As both options are functionally the same, the next steps will cover the upload of individual files.
Click the "Add other files" button.
Use the new window to navigate to your desired file, select it, and click "Open". You may select multiple files or folders at once, provided they are all in the same location.
If you want to add files or folders that are in different locations, simply repeat these steps to add them to the upload queue.
Next, click on "Upload to". Use the pop-up to navigate your library and select the folder or album you wish to upload your assets to, then click "Choose".
Once you are satisfied with your choices, click "Upload" in the bottom left corner. Depending on your settings, you may receive a metadata dialog field, allowing you to adjust the asset's metadata before it is added to your library.
Once the upload process has started you have several ways to manage your upload queue.
Clicking the -button to the right of an item will temporarily pause the upload and start the upload of the next item in queue.
Clicking the -button to the right of an item will cancel the upload and start the upload of the next item in queue.
Clicking the "Cancel" button in the bottom left will stop uploading all items currently in the queue.
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Please note: If connection to the server is lost during the upload process, all ongoing uploads will be paused. Canto Connect (Legacy) for Windows will automatically resume paused uploads, once the server connection is re-established. As part of this process, the integrity of the previously uploaded data is first verified, which may result in an extension of the total estimated upload time. |
You can directly upload individual files and entire folders, including any subfolders, to your library using the Advanced Uploader. To get started open Canto Connect (Legacy), ensure that the main page is visible, and click the "Advanced Uploader" button.
You may choose to upload either entire folders, including any subfolders they contain, or individual files. As both options are functionally the same, the next steps will cover the upload of individual files.
Click "Select Files From Your Local Drive" to open a Finder window. You may select as many files as you required, even if they are in separate folders. Click "Open" to add the selected the files to the upload queue.
You will now see the files in your upload queue, where you can make further adjustments.
To add more files to the upload queue, click the "Add other files" button. ①
To change the upload destination, click the "Upload to" button ② and select a folder or album from your library. The internal structure of folders containing subfolders will be preserved during the upload process and recreated at the selected location within the tenant.
To start the upload, click the "Upload" button in the bottom right ③. Depending on your settings, you may receive a metadata dialog field, allowing you to adjust the asset's metadata before it is added to your library.
Once the upload process has started you have several ways to manage your upload queue.
Clicking the -button to the right of an item will temporarily pause the upload and start the upload of the next item in queue.
Clicking the -button to the right of an item will cancel the upload and start the upload of the next item in queue.
Clicking the "Cancel" button in the bottom right will stop uploading all items currently in the queue.
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Please note: If connection to the server is lost during the upload process, all ongoing uploads will be cancelled. Additionally, individual uploads that continue for more than 36 hours – either due to the connection speed or size of the upload – will also be cancelled. Canto Connect (Legacy) for macOS will not automatically resume a cancelled upload, and they must be restarted manually. |
Using Auto Sync (Windows Only)
The Auto Sync feature allows you to keep the assets in your library up to date without requiring you to manually select and upload them each time.
To get started open Canto Connect (Legacy), ensure that the main page is visible, and click the "Auto Sync" button.
Click the "Add Folder" button.
Use the new window to navigate to your desired folder, select it, and click "Select Folder".
Click "Choose Destination" and select either your tenant's Main Library, or a workspace, and then click "Save" to confirm your choices.
Synchronized folders will be available in a folder named after your Canto username, located in the "Canto Connect" section of the Main Library or Workspace you have selected as the destination.
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Please note: By default, folders synchronized through Canto Connect (Legacy) are treated as if they are restricted and are only visible to Administrators and the folder's owner. Administrators can grant access to synchronized folders by creating an access list, as described in the article "Restricted access to Folders and Albums". Assets inside a synchronized folder can be shared without restriction through a Share Link. To learn more about Share Links, please visit the article "Share Link". |
Once you have added a folder to the Auto Sync feature, you can further manage the synchronization process.
Each folder has a toggle ④, which you can use to turn the synchronize function on and off.
Clicking the -icon ⑤ will manually synchronize the folder.
Clicking the -icon ⑥ will remove the folder from the synchronization list. This will not automatically remove the folder from the Canto Connect section of the Main Library or Workspace.
Lastly, you can adjust the frequency at which folders are synchronized by selecting a different timing from the drop-down menu in the bottom left ⑦.
Make assets available offline
Canto Connect (Legacy) can synchronize your saved collections with your computer, allowing you access to these assets even when you are offline. To learn more about collections, please visit the article "My Collections".
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Please note: The synchronization of collections is unidirectional, occurring from the Canto tenant to your computer. Changes made to local files will not be synchronized with the assets on the tenant. |
Choose a download location
To ensure that you can easily find the downloaded files, it is recommended that you first change the download location.
Click the -button in the top right to open the "Settings" menu.
Select the "Settings" tab, click the "Change" button next to "Canto Sync Folder", and then use the new window to select a folder on your computer.
Select a collection
Collections can be selected in two ways, both of which require you to log into your Canto tenant via a web browser.
To activate synchronization for an individual collection, open "My Collections" and select any of the listed collections. Next, click the -button in the bottom left.
To quickly activate synchronization for multiple collections, open "My Collections" without selecting any of the listed collections. The gallery will be replaced by a list of all your collections, and you can enable synchronization by clicking the -button in the "Actions" column.
Manage your synchronized collections
To view recent activity on your synchronized collections, open Canto Connect (Legacy) and click the "My Collections" button.
The new page will display a list of recently synchronized assets, which includes a preview, the time and date on which the asset was downloaded, and its file size. Clicking "Open Canto Sync Folder" will open the folder on your computer that you previously selected as the download location.
Additional Options
Toggle synchronization
To toggle the synchronization with the connected Canto Tenant, click the -button in the top right to open the "Settings" menu.
Select the "Status" tab, and use the "On" and "Off" buttons to activate or deactivate the synchronization. This affects both Auto Sync and synchronized collections.
Enable Duplicate Check
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Please note: The actions described in this section require Administrator privileges, and are unavailable on Consumer and Contributor profiles. Changes to the Duplicate Check settings in Canto Connect (Legacy) do not affect the Duplicate Check settings of the connected tenant. |
Canto Connect (Legacy) can perform duplicate checks for uploads and synchronizations, similar to those available in a tenant's main library. To learn more about duplicate checks, please visit the article "Duplicate Check - Check your Library for Duplicates".
Open Canto Connect (Legacy) and click the -button in the top right to open the "Settings" menu.
Use the toggle to the right of the "Duplicate Check for Canto Connect..." sections to activate or deactivate the duplicate checks.
Selecting "Filename" or "MD5" changes the method used to check for duplicates. To learn more about either option, please visit the article "Duplicate Check Options".
Select either "Add As New ...", "Don't Import File", or "Show Dialog" to determine how Canto Connect (Legacy) will act if it discovers a duplicate.
Canto Connect (Legacy) and Proxy Servers
Proxy Servers prevent uninterrupted communication between Canto Connect and your Canto tenant.
Due to the countless possible network configurations and the need for cloud-based solutions like Canto to utilize more than one IP address, there is no universal solution to guarantee that Canto Connect (Legacy) will function correctly when used in combination with a proxy server.
Therefore, it is recommended to use Canto Connect (Legacy) only on computers that have direct access to the internet.