Manage Product Hub access

Access to the Product Hub is not tied to user roles but instead managed on an individual user basis and can either be adjusted when the user is created, or edited at a later stage.

To grant access to an existing user, click your profile icon – by default this will be the symbol – to open the "Profile & Settings" menu, then select "Settings".

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On the Settings page, select the "Users & Groups" tab, followed by "Users" from the menu on the left.

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Find your desired user in the list, and click the button on the right.

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To grant access, check the box next to "Product Hub" at the bottom of the user page, then click "Save" in the top right.

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Manage Product Hub privileges

To streamline the management of usage privileges, the Product Hub makes use of the user roles that you have already established in your tenant. However, as many of its features require their own set of permissions, which are managed independently and directly through the Product Hub.

Click on "Admin" in the top right corner, then select "Privileges".

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Use the tabs at the top of the page to select a user role, then click "Edit".

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To grant a privilege, check the box next to it. Remove the check to revoke the privilege again. Click "Save" to apply your changes to the role.

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Manage User Group access controls

In addition to role-based privileges, Product Hub supports access controls at the User Group level. Where privileges define what actions a user can take, access controls define what data they can see — specifically, which Categories, Types, Catalogs, and Channels are visible to members of a given group.

The system is open by default: until an Admin configures restrictions, all non-Admin users continue to see all product data. Users with PIM access who are not part of a PIM-enabled User Group also retain unrestricted access.

To enable a User Group for Product Hub, a DAM Admin must first turn on PIM access for that group in the Canto DAM's User Group settings. Once enabled, the group appears automatically in Product Hub.

In Product Hub, click on "Admin" in the top right corner, then select "User Groups".

The User Groups list shows all PIM-enabled groups. The columns for Categories, Channels, Catalogs, and Types display a count of configured items for each group, updating in real time as you make changes.

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Click on a group to open its configuration page. Use the four tabs — Categories, Types, Catalogs, and Channels — to define what members of this group can access. Each tab is read-only by default; click "Edit" to make changes, then click "Save" to apply them. Clicking "Cancel" discards any unsaved changes on that tab.

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Each tab works slightly differently:

• Categories — all categories are selected by default; deselect to restrict. A parent-level checkbox selects or deselects all children at once.
• Types — allowlist model; only Types you explicitly select are visible to the group.
• Catalogs — allowlist model; only selected Catalogs are accessible to the group.
• Channels — allowlist organized by parent Channel and child Channel Templates; access to a Channel must be granted before its Channel Templates become selectable.

Product Hub privilege index

It can be difficult to decide what options are best suited for your specific workflow. To assist in this process, the following list provides the name of each privilege as listed on "Privileges" section of the Product Hub, and a brief explanation of their function.