Channels are completely customizable avenues for attribute management. They are the source for all attribute mappings in the Product Hub. Channel Templates are a series of mapped attributes assigned to a Channel to make exporting products more efficient by automatically formatting the attribute data with the channel-specified headers. A Channel can have multiple Channel Templates containing all kinds of mapped attribute information as needed by the organization for that particular channel.
Channels and Channel Templates can vary based on an organization's needs. The example below shows Product Channels as vendor sites (Amazon, backcountry website, O'Neill Direct, REI, and Shopify) with Channel Templates including the vendor-specific attributes for the gear (in this case, REI's desired attribute labels for rash guards, wetsuits, and women's jackets).
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Please note: Some steps in this article require specific user privileges. If you cannot complete certain steps, please contact your Administrator for a review of your assigned privileges. |
Create a new Channel
Creating a channel allows you to organize channel templates or datasets that you have mapped to your source attributes within the system for your products. This makes sharing product attribute information in a distributor or vendor's preferred format more seamless and efficient.
To create a channel, navigate to Admin>Product Settings> Channels (on the left-hand menu)
In the center view, select the Export Channels tab, and click the Add Channel button on the right-hand side
Type the desired channel name in the Text field, and select Add Channel
Once your channel is created, you can add templates for the channel by selecting the Add Template button
Add a Channel Template
Channel Templates are the attribute mappings assigned to a Channel. They can be added within the channel by selecting the Add Channel button on the right side of the channel view.
1. Name the Channel Template and decide how you will Assign Attribute headers for the channel:
- Upload CSV: Upload a CSV file with the desired headers for the channel
- Bulk add with copy/paste: A text field will appear for you to add each header, separated by commas
- Add headers manually: Generates a form in the view for you to type your headers and associate them with a system attribute within the Product Hub via a dropdown menu.
2. After the headers have been uploaded or added to the system and mapped, select Add Template. The template will now be listed under the Export Templates tab in the Channel view.
Add Products to a Channel
Adding products to a channel ensures that specific products can be associated with the desired channel headers when exported.
You can add Products to a channel by first navigating to Products> Products, and either selecting the desired product(s) from the table or using the filter search to find your products.
Select the desired products by clicking on the checkboxes. An action bar with the option to add your selection to a Catalog, a Channel, and an Export. Select Add to Channel
A window will pop up where you can select the channel from the dropdown menu. If you want additional actions for the selection, such as adding to a catalog, select Continue bulk actions before clicking Add to Channel.