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Products are the individual items that populate your Product Hub. They are composed of various Attributes, can have different Views and Variants, and can be organized in Catalogs.
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Please note: Some steps in this article require specific user privileges. If you cannot complete certain steps, please contact your Administrator for a review of your assigned privileges. |
Create a new Product
Individually
From the Product Hub, click on "Products" in the top right corner, then select "All Products".
Click "Add Product" on the right.
You must enter a name and an SKU number. While the SKU is not marked as required, it is important for future actions and should be added as soon as possible.
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Please note: Product names do not need to be unique, but too many identical names can cause confusion. If a Product has different versions, consider making a Variant instead of creating a new Product. |
Finally, click "Add Product". This will save your new Product, and automatically open its Product page, where you can make further changes, such as adjusting the Type, Category, or Channels. For more information on these options, please see the section "Manage existing Products" in this article.
In bulk
When a new product is created individually, it has no Attributes assigned except for a name and SKU number. Any further details must be added individually, which can be time-consuming when more than one product has to be created.
To speed up this process, multiple Products can be created at once using the "Import" function. To learn more about this feature, please visit the article "How to: Import Product data".
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Please note: The Import function can only assign existing Attributes to the imported data; you will not be able to create new Attributes. Please make sure that all necessary data has a matching Attribute in Canto PIM before you begin the Import process. |
Manage existing Products
To manage a Product, click on "Products", and select either "All Products", "Channels", or "Types".
Locate your Product either manually, or by using the search bar above the list, then click it to open its Product page.
The Product page – an overview
Each Product has a dedicated page where you can review and edit the Product's information and settings. The left half of the page ① displays the associated assets, and any Image Groups with assets assigned to them.
The right half of the page features four tabs, each of which is dedicated to a specific type of information.
Product Details
The Product Details tab has two subsections: the "General" section ② at the top shows all Attributes that are part of the "General" Attribute Group. It is always visible regardless of the current View. Below the "General" section is the "Product Type Details" section ③, which displays Attributes linked to the Product's Type. The Attributes displayed in this section depend on the current View and can be adjusted via the drop-down menu on the right ④.
If any required Attributes for the Product Type are not filled out, the tab and the missing Attributes will be marked with the -symbol. Additionally, the
-symbol will appear at the top of the page, indicating the number of missing Attributes.
Variants
This tab is only visible if Variants have been enabled through the Settings. You can switch between Variants by using the drop-down menu ⑤ at the top of the tab. Like the Product Details Tab, the Variants Tab has two subsections. The "General" section shows all Attributes that are part of the "General" Attribute Group, but also includes the Variant Dimensions ⑥. Instead of Product Type Details the Variant tab has a "Variants Details" section, showing the selected Variant's Attributes as determined by the Product Type and current View. To learn more about Variants, please visit the article "How to: Manage Product Variants".
Channels
The "Channels" tab lists all Channels to which the Product is assigned in separate sections. If any Attributes required by a Channel are missing, the tab will be marked with the -symbol, and the Attribute will appear in the respective section. Additionally, the
-symbol will appear at the top of the page, indicating the overall number of missing Attributes. To learn more about Channels, please visit the article "How to: Manage Channels".
Settings
The "Settings" tab is once more split into two subsections. The "Product Settings" contain the Product Type and Product Category, while the "Variant Settings" show whether the Product has Variants enabled, and which Variant Dimensions it uses.
The details on each of these tabs can be adjusted by clicking the "Edit" button in the top right corner.
Manage Product assets
To learn how to add, remove and manage the assets of a Product, please visit the article "How to: Add assets to a Product".
Change the Product Type
The Product Type determines which Attributes a Product has, and a Product without any Type – such as a newly created Product – will not have any Attributes fields available. To learn more about Types, please visit the article "How to: Manage Product Types".
Open the Product page, select the "Settings" tab, and click "Edit" in the top right corner.
Click into the "Product Type" field, and select your desired Type from the drop-down menu. Click "Save" in the top right.
To remove a Product's type, follow the same steps as before, but select the space above the top entry instead of choosing a Type from the drop-down menu.
Change the Product Category
Product Categories are an organizational tool within the Product Hub, allowing you to group Products independently of their Type. Any Product that has not been assigned to any Category can be found in the default Category "Unassigned". To learn more about Categories, please visit the article "How to: Manage Product Categories".
Open the Product page, select the "Settings" tab, and click "Edit" in the top right corner.
Click into the "Category" field, and select your desired Category from the drop-down menu. Click "Save" in the top right.
To unassign a Product from a Category, follow the same steps as before, but select the space above the top entry instead of choosing a Category from the drop-down menu.
Enable Variants
Variants allow you to create different versions of Product – for example an article of clothing that comes in different sizes – without needing to create a separate Product. To learn more about Variants, please visit the article "How to: Manage Product Variants".
Open the Product page, select the "Settings" tab, and click "Edit" in the top right corner.
Check the box next to "Allow for Variants", and select one or more Variant Dimensions. Click "Save" in the top right.
Edit Product Details
Regardless of whether you have recently assigned a Type to a new Product, created a Variant, or added a Product to a Channel, the steps for updating Product Details are always very similar.
Open the Product page, and select the "Product Details" tab if you want to update the overall Product information, the "Variants" tab if you want to make changes to one of the Product's Variants, or the "Channels" tab if it has been marked with the -symbol. Click "Edit" in the top right corner.
Ensure that the View is set to "All", then update the details in any Attribute field as necessary. Finally, click "Save" in the top right corner.
Delete a Product
Open the Product page, and select the "Product Details" tab. Click the -icon next to the "Share" button and select "Delete Product".
Click "OK" in the confirmation dialog to delete the Product.
Edit Products in bulk
You can adjust both the Product Type and Product Category for multiple assets at once.
From the Product Hub, click on "Products" in the top right corner, then select "All Products".
Find the Products you want to update in the list, and select them by checking the box on their left. Click the -icon in the gray bar that appears at the top of the list to open the context menu, then select one of the options.
Assign Type
Choose a new Type from the drop-down menu, then click "Assign Type". To perform additional bulk actions on the same Products, check "Perform another action" before clicking "Assign Type".
Assign Category
Choose a new Category from the drop-down menu, then click "Assign Category". To perform additional bulk actions on the same Products, check "Perform another action" before clicking "Assign Category"
Delete
Click "OK" in the confirmation dialog to delete all selected Products.
Share a Product
To learn how to Share a Product, please visit the article "How to: Share Product Hub content".
Additional actions
While viewing a Products page, you can perform two additional actions with the assigned assets.
Open the Product page, select the "Product Details" tab, hover over an asset to display the -symbol, then click it to reveal the asset's context menu.
Selecting "View Asset in Library" will open the Main Library in a new tab, and open the Preview Page of the selected Asset.
Selecting "Download Asset" will download a copy of the asset.