A Fallback Image should be defined when setting up your Media Publisher .
The chosen fallback image will be displayed if the Content ID for a Canto asset within the Media Publisher link is not valid. This might have various reasons:
- there is a typo
- the original image in Canto has been deleted
- the original asset in Canto is set to restricted
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Please note: The Fallback Image is delivered with the same operations applied as the requested rendition. |
How to set up a Fallback Image
Choose a Fallback Image from your Canto library.
You can find an asset's Content ID on its information page under Direct URLs
Copy its Content ID.
Submit a support ticket and provide us with the Content ID. We will take care of the rest.
When attempting to open a Media Publisher link with an invalid Canto Content ID, you will be presented with your fallback image instead.