In certain scenarios, there may arise a need to import users from an already established table. To facilitate this process seamlessly within our backend system, we kindly request the submission of a CSV (Comma-Separated Values) file from your end. 

1. Create a support ticket.
2. Attach your CSV file.
   
   Specifications of the CSV file:
   • UTF-8 encoded
   • Columns separated by commas (,)
   • Content exactly match the column names described in Content of the CSV file
     
     Content of the CSV file:
     First Name, Last Name*, Group, Email*, Role, Access Main Library, Private Portals, Adobe
     * = required fields
     
     Explanation:
     • Group: Name of your Canto Groups. Multiple groups need to match the names of the groups in Canto, separated by comma (spaces possible).
     • Role: Consumer, Contributor, Admin, Custom Role name
     • Access Main Library: Yes or No
     • Private Portals: URL name of private Portal to be accessed. Multiple Portals need to match the URL names in Canto, separated by comma with no spaces, for instance: "MyPrivatePortal,PrivateSalesPortal".
     • Adobe: Yes or No
3. For existing users, the import will 
   1) Overwrite role and main library access 
   2) Append group and portal access
   Note: If you don't need any Groups or Portals assigned to the users keep the column empty. In this instance the existing users in Canto will be skipped.

Important: All groups and portals - that are referred to in the CSV file - need to be available in Canto before importing users!

Example: users template.csv

Note: You will not be able to bulk add users to grant access to Style Guides and Workspaces.