Emails directed your way from Canto may happen occasionally, as in the case of recovering a forgotten password or being tagged in a comment. The email will come from the address and will be in your spam or junk folder.

However, if you do not receive these emails, even when they are requested, you may need to get in touch with your email administrator. Most email systems block emails from third party applications like Amazon, which powers Canto. 

The email administrator must whitelist the following IP addresses to allow Canto emails to be received: