Submit a ticket
Tickets
English
English
German
Welcome
Login
Sign up
Help Center
Solution home
General
Help Videos
Enter your search term here...
Search
General
Frequently Asked Questions (FAQ)
Getting started
Which browsers does Canto work on?
Keyboard Shortcuts
Special Characters
What cookies are used by Canto?
Is there an automatic logout period?
Canto General
About Canto
What is Digital Asset Management?
Release Notes
Canto Version 5.8.19 - June 20th 2022
Canto Version 5.8.18 - June 6th 2022
Canto Version 5.8.17 - May 23rd 2022
Canto Version 5.8.16 - May 9th 2022
Canto Version 5.8.13 - March 21st 2022
Canto Version 5.8.12 - March 7th 2022
Canto Version 5.8.7 - January 26th 2022
Canto Version 5.8.5 - January 10th 2022
Canto Version 5.8 - October 18th 2021
Canto Version 5.7.8.5 - September 6th 2021 (Minor Release)
Canto Version 5.7.8 - August 1st 2021
Canto Version 5.7.7 - June 21st 2021
Canto Version 5.7.6 - May 17th 2021
Canto Version 5.7.5 - April 19th 2021
February 2021 (Minor Release) - Faster Video Uploads, Portal, Style Guide, Permissions...
Minor release - Language, Related Files UI, Upload Link, and Adobe Connector enhancements... - January 2021
Minor release - Video Tooltip, Image Version Comparison, UX enhancements... - December 2020
Minor release - Mobile Interface customization, Video Captions filter... - October 2020
New Features - Video Updates, Share to Google Drive, UX Updates and More... - September 2020
Minor Release - Share Collections internally, Internationalization, Metadata Templates Update and many more - August 2020
Minor Release - OCR, Embargo Time & Self-Registration Updates - June 2020
New Features - Metadata Templates, Saved Queries, Read Text from Images and More... - May 2020
Minor Release - Microsoft Office Connector, Video Embed and User Enhancements - March 2020
Performance and User Experience Enhancements – February 2020
Minor Release - January 2020
New Features - Curated View, Custom Roles, Premiere Pro and more - December 2019
New Features - My Selections, Custom Field Sections, Brand Templates and More - September 2019
Minor Release - July 2019
New Features - Facial Recognition, Upload Links Notifications and Several Customizations - June 2019
Minor Release - April 2019
New Features - March 2019
New Features - Email Preferences, Crop, Resize & Compress Images and More - February 2019
Help Videos
How to bulk add tags and keywords
How to distribute content via Portals
How to make sure content appears in Portals
How to sort images inside of albums and folders
How to set default folder and album views
How to find content quickly by sorting folders and albums
How to easily customize the login screen to match your brand
How to brand your Canto media library
How to brand Portals
How to get content from outsiders with upload links
Set up your own private collect ("My Collections")
How to set copyrights and terms & conditions ("DRM")
How to collaborate by mentioning users in comments
How to trim Videos before download
Filtering tips for finding files
Tips to help you search for hard-to-find files
How to watermark images
How to Upload from Dropbox to Canto
How to relate files
How to crop images
How to brand multiple Portals
Account
Change Canto's language settings
Overview: User and Notification Menu
User Profile
Account Settings
Set up a Password Policy
Two-Factor Authentication (2FA)
Your 'About Us' Section
Users & Groups (User Roles)
Administrator
Admin Views
Contributor
Consumer
Change User Roles
Custom Roles
Customizing Role Privileges
Add new Users
Edit Users
Delete Users
Create new Groups
Edit Groups
Delete Groups
Add a Canto Support User Account
Bulk Import of a User Table
View
View Options
Curated View
Sorting Options
Thumbnail & Preview Quality
Change the Preview/Thumbnail of an Asset
Thumbnail Quick Actions
Thumbnail Resolutions - Overview
Preview Screen
Preview Screen
Choose Still for Video Thumbnail
Mouseover Preview
Preview Video Files
Preview Text-Based Files
Information Page
Access the Information Page
Read text for PDF & text-based Assets
Usage History
Activity
Edit GPS metadata
Troubleshooting
Log4j CVE-2021-44228 Vulnerability
Receiving Emails from Canto
Locked Account (password reset)
Download Error
AWS tests to analyze System Performance
Date Created appears incorrectly
Mouseover Tooltip Scroll Bar - Troubleshoot
URL Full Display
Videos appears overexposed
Support for Internet Explorer 11
Settings & Configuration
Accessing the Settings
The Settings Interface - Overview
Default Settings
Default Options
Configure the Information Page Layout
Time Zones for Canto's in-app Clock
Approvals
Approval Options
Set Expiration Dates
Change the Approval Status Settings
Self-Registration
Set up Self-Registration
Self-Registration for new Users
Respond to Access Requests
Branding
Main Library's Interface Customization
Custom Logo and Login Page Branding
Welcome Email Branding
Digital Rights Management (DRM)
Enable / Disable DRM Features
Create, set & edit Terms & Conditions
Add Copyrights to Files
Upload a Watermark
Apply Watermarks - for Images and Videos
Digital Rights Management Bulk Edit
Text-based Watermarks
Recognition
Facial Recognition - Set up and Usage
Facial Recognition - Identify and tag new People
Facial Recognition - Best Practices
Reidentify Faces on Images
Troubleshoot Facial Recognition
Read Text from Images
Optical Character Recognition (OCR) for scanned PDFs
HEX Code Recognition
Upload
Standard Upload
Upload Settings
Upload to Main Library
Upload Files directly to Albums
Cancel all Uploads
Upload Limit
Migrating Files from external Storage Services
Migrate files from Google Drive
Migrate files from Dropbox
Migrate files from Box
Migrate files from Sharepoint
Migrate files from OneDrive
Migrate files from Egnyte
Remove Connection to File Storage Services
Link Slack
Upload Link
Create an Upload Link
Import Files from Upload Link
Edit Upload Links
Resend Email with Upload Link
Advanced Uploader
Troubleshooting: Accessing the Java Log files for the Advanced Uploader
Troubleshooting: Clearing the Advanced Uploader Cache
Canto Connect
Canto Connect Windows
Canto Connect Mac OS
Canto Connect log file
Canto Connect does not launch after installation
Canto Connect shows blank screen when logging in via SSO
Canto Connect troubleshoot: proxy server
Download
Download Assets, Albums & Folders
Download Files
Download Folders and Albums
Download Presets - Overview
Download Videos (Low Resolution & Trim Video)
Canto Chrome Extension
Metadata that will be saved in a file when downloading
Download Contact Sheets
Download Settings
Download Settings and Privileges
Advanced Options for Download
Sort & Find
Folders & Albums
Difference between Folders & Albums
Create a new Folder
Create a new Album
Smart Albums
Add Files & Assets to Albums
Restricted Access to Folders and Albums
Folder and Album Detail View
Move Folders and Albums
Delete a Folder or Album along with it's Assets
Remove Folders or Albums
Remove an asset from an album
Rename Albums and Folders
Set a Photo as your Album Cover
Add a Thumbnail to a Folder or Album
Unassigned Album
Folder & Album Structure
My Collections
Follow Assets, Albums or Folders
View followed Files
My Selections
Open the Folder & Album Structure
Best Practices: Folder-Album Structure
Duplicate Check Options
Duplicate Check - Check your Library for Duplicates
Sort Folder Tree
Folder Tree Metadata Download
Copy & paste Folders and Albums
Searching
Basic Search Function
Advanced Search Function
Saved Search Queries
Difference between Keywords & Tags
Difference between Keywords and Tags
Bulk add Keywords & Tags
Who can add Keywords and Tags?
Keywords
Keywords: Best Practices
Create new Keywords
Add Keywords to assets
Edit or delete Keywords
Remove Keywords
Translate Keywords into other languages
Tags
Tags: Best Practices
Add Tags
Quick Tags
Remove Tags
Remove suggested Tags
Metadata
Metadata - Overview
Metadata Import
Metadata Export
Custom Fields
Create Metadata Templates
Custom Configuration
Custom Metadata Mapping
Folder Tree Metadata Export
Metadata Canto is looking for in your 360° Images/Videos
File Relations
Relating Files
Filtering
Apply Filters
Smart Tags
Set up Smart Tags for Images, Videos and Text
Smart Tags for Videos
Find and Replace
Find and Replace
Trash Bin
Recover Assets, Folders or Albums from your Trash Bin
Edit & Share
Email & Collection Links
Share Link
E-Mail-Sharing
Add a Watermark when sharing a File
Bulk Options
Bulk Edit
Select Multiple Files
Social
Share Files
Connect Canto to YouTube and share Videos
Connect Canto to Vimeo and share Videos
Share Assets via Slack
Share Assets via Twitter
Share Assets via Facebook
Share Assets via Pinterest
Direct Share Links
Direct URLs to download & embed
How to embed Videos
Versions
How Versions work
Upload a new Version
Download previous Version of a File
Comment on Versions
Change Names of Assets, Folders and Albums
Share Albums & Collections
Share an Album
Share My Collections
Integrated Apps & Plugins
Media Delivery Cloud (MDC)
Introduction to the Media Delivery Cloud (MDC)
Fallback Image for MDC
Smart Cropping with the MDC
Mobile App - Canto DAM
Download the Canto DAM App
Download Assets, Albums and Folders
Login to the Canto DAM App
Home Screen: Overview
User Menu: Overview
Select Assets
Work with selected Assets: Overview
View Options
Edit/View Metadata
Relate Files
Upload Assets & Create Albums/Folders
Mobile Interface Customization
Integrated Apps & Plugins
WordPress Plugin
Typo3 Plugin
Drupal Plugin
MailChimp Integration
Sync to Slack and Slack Notifications
Access Canto on your Mobile Device
Use iframe with Canto
Use Zapier with Canto
Canto Figma Connector
Adobe Integrations
Install the Canto Adobe Connector
Use the Canto Adobe Connector with InDesign
Use the Canto Adobe Connector with Photoshop
Use the Canto Adobe Connector with Illustrator
Use the Canto Adobe Connector with Premiere Pro
Canto Adobe Connector - Installation issues
Install the Canto Adobe Connector manually
Setup Issues in Adobe apps - Canto Adobe Connector
Connection Issues - Canto Adobe Connector
Cache Issues - Canto Adobe Connector
Uninstall Canto Adobe Connector
Adobe Workfront Integration Setup
Use the Adobe Workfront Integration
Microsoft Integrations
Use the Canto Office Connector
Install the Canto Office Connector
Install the Canto Office Connector manually as an Office 365-User
Install the Canto Office Connector manually as an Office 365 admin
Install the Canto Outlook Connector
Use the Canto Outlook Connector
Microsoft Teams Connector
Single Sign-On
Single Sign-On
SSO Attribute Mappings
FAQ - Single Sign On
Setup different IDPs for SSO
Map Groups and Roles from Azure to Canto
API
Generating API Keys
Canto API (moved to: https://api.canto.com)
Webhooks
Canto Universal Connector
Universal Connector
Salesforce Classic - Universal Connector Setup
Salesforce Lightning - Universal Connector Setup
Collaboration & Features
Portals
Create a Portal
Settings for your Portals - Overview
Edit Portal Settings
Public and Private Portals
Add Folders and Albums to Portals
Distribute Content via Portals
Branding for Portals
Custom Landing Page
Asset Request
Settings, Customization and Management of Asset Request Forms
Make sure Content appears in Portals
Clone a Portal
Dimensions for compiling a Landing Page within a Portal
Workspaces
Workspace - Overview
Create a Workspace
Edit, clone or delete a Workspace
Move files from a Workspace to the Main Library
Move Assets, Albums, and Folders from the Main Library to a Workspace
Style Guides
Create a Style Guide
Dimensions for Imagery within a Style Guide
Workflows
Create and clone Workflows
Work on Workflow Tasks
Commenting
Comment on a File and Mentioning Feature
Tag Users or Groups in Comments
Annotation Marks
Brand Templates
Brand Templates - Overview
Create Canto Brand Templates in Adobe InDesign
Edit Brand Templates in Canto
Change local storage for Brand Template packaging
Brand Templates: Troubleshoot
Cold Storage
Cold Storage - Overview
Messages
View Messages
Messages for Followed Files
Slack Messages
Videos
Enable Subtitles or Captions for Videos
Video Transcription
Functions within Canto's Video Embed Feature
Edit a Video and save it as a new Version
Reports & Analytics
Reports
View Admin Dashboard
Reports – Overview
Reports – File Transfer Activity
Reports – Metadata Activity
Reports – Sharing
Reports – Logs
Google Analytics
Google Analytics Tracking
Open navigation
Set up your own private collect ("My Collections")
Modified on: Thu, 24 Dec, 2020 at 1:28 AM
Related Articles