General

Frequently Asked Questions (FAQ)

• Getting started
• Which browsers does Canto work on?
• Keyboard Shortcuts
• Special Characters
• What cookies are used by Canto?

View all (6)

Canto General

• About Canto
• What is Digital Asset Management?

Release Notes

• Canto Version 5.8.19 - June 20th 2022
• Canto Version 5.8.18 - June 6th 2022
• Canto Version 5.8.17 - May 23rd 2022
• Canto Version 5.8.16 - May 9th 2022
• Canto Version 5.8.13 - March 21st 2022

View all (32)

Help Videos

• How to bulk add tags and keywords
• How to distribute content via Portals
• How to make sure content appears in Portals
• How to sort images inside of albums and folders
• How to set default folder and album views

View all (21)

Account

• Change Canto's language settings
• Overview: User and Notification Menu
• User Profile
• Account Settings
• Set up a Password Policy

View all (7)

Users & Groups (User Roles)

• Administrator
• Admin Views
• Contributor
• Consumer
• Change User Roles

View all (15)

View

• View Options
• Curated View
• Sorting Options
• Thumbnail & Preview Quality
• Change the Preview/Thumbnail of an Asset

View all (7)

Preview Screen

• Preview Screen
• Choose Still for Video Thumbnail
• Mouseover Preview
• Preview Video Files
• Preview Text-Based Files

Information Page

• Access the Information Page
• Read text for PDF & text-based Assets
• Usage History
• Activity
• Edit GPS metadata

Troubleshooting

• Log4j CVE-2021-44228 Vulnerability
• Receiving Emails from Canto
• Locked Account (password reset)
• Download Error
• AWS tests to analyze System Performance

View all (10)