General

Frequently Asked Questions (FAQ)

• Getting Started
• Which browsers does Canto work on?
• Keyboard Shortcuts
• Special Characters
• What cookies are used by Canto?

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Canto General

• About Canto
• What is Digital Asset Management?

Release Notes

• Canto Version 5.7.8.5 - September 6th 2021 (Minor Release)
• Canto Version 5.7.8 - August 1st 2021
• Canto Version 5.7.7 - June 21st 2021
• Canto Version 5.7.6 - May 17th 2021
• Canto Version 5.7.5 - April 19th 2021

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Help Videos

• How to bulk add tags and keywords
• How to distribute content via Portals
• How to make sure content appears in Portals
• How to sort images inside of albums and folders
• How to set default folder and album views

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Account

• Change Canto's language settings
• Overview: User and Notification Menu
• User Profile
• Account Settings
• Set up a Password Policy

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Users & Groups (User Roles)

• Administrator
• Admin Views
• Contributor
• Consumer
• Change User Roles

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View

• View Options
• Sorting Options
• Curated View
• Thumbnail & Preview Quality
• Change the Preview/Thumbnail of an Asset

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Preview Screen

• Preview Screen
• Choose Still for Video Thumbnail
• Mouseover Preview
• Preview Video Files
• Preview Text-Based Files

Information Page

• Accessing the Information Page
• Read Text for PDF & Text-Based Assets
• Usage History
• Activity

Troubleshooting

• Receiving Emails from Canto
• Locked Account (password reset)
• Download Error
• AWS tests to analyze system performance
• Support for Internet Explorer 11

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